My Jaguar journey far exceeded expectations, was great value, educational, well organized and such a lot of fun. The Active guides were outstanding, Arturo went above and beyond the call of duty on every single occasion, mixing his finely tuned sense of humor with required empathy or support whenever required. He is indeed knowledgable and an impressive man of high calibre. Gerson impressed with his huge knowledge but even more admirable was his patience and support of team members whenever or wherever he was needed. ... One slight criticism ... Occasionally our guides were not totally prepared for the weather extremes and had to stand in t shirts in pouring rain or on the top of a hill in hail or howling wind... I realize probably not a ' do or die' situation but a $2 poncho works wonders. This is a very small flaw in an otherwise well oiled machine.
Another slight annoyance, but who knows how it could be changed, the rare occurrence of a hot shower in our hotel in Cuzco, this hotel otherwise worked perfectly for our home away from home, however a hot shower, even a time limited one, is an essential wind down after a long physical day and more often than not someone had been there first, alas luke warm at best.
Call me thick but I didn't totally understand the concept of leaving our larger bag in storage at our hotel and use our smaller sports bag for each individual 4 day journey. A friend who had earlier walked the Inca Trail ,explained the concept more fully and I was perfectly prepared and very happy with how the system worked. However, I didn't fully understand this concept from the website, maybe eliminate the information that we would use the porters special bags for the Inca trail, maybe this is too much info and makes the 2 bag concept confusing..... Or maybe it's just me!!!
I was just so happy to have been so well cared for by such outstanding guides that I have already sold the Active South America to 2 kiwi friends and will definitely become a repeat customer.
Cheers Jo-Anne Walker

| January 1970